Frequently Asked Questions
- Will MyGoldMore.com take other payment methods?
- Why my order is not being delivered?
- Why my order is taking so long for delivery?
- Is it necessary to register to be a MyGoldMore.com member?
- What can I do with the MyGoldMore credits?
- Can I give my coupon code to my friend?
- Does MyGoldMore got a contact phone number?
- Why your gold or item price is lower than other gold providers?
- Will I get the money back if I'm not delivered or request a refund?
- Can I pay by credit card or prepaid card directly? Do you accept it?
- Do you have an affiliate program? I want to join it.
- Can I use Western Union to pay? I did not find this payment gateway on your site.
- Do you have discount offer to me?
- I want to use bank transfer to buy your service, can I?
- If I use bank transfer to pay, can I get my gold/service instantly?
- Will MyGoldMore.com take other payment methods?
Currenly, Paypal and CashU are the visible and available payment methods we are accepting now. You just But in the near future, you will have more payment gateways, such as Moneybookers, Wire bank transfer, Googlecheckout etc. Please keep watching our site if you are interested.
[[Back To Top]] - Why my order is not being delivered?
Please check your email (don't forget the junk email folder too!!), or click Track your order to check whether our staff has already operating your order. You can also click Online Support to chat with our staff any time.
[[Back To Top]] - Why my order is taking so long for delivery?
MyGoldMore.com has to follow procedures when verifying the orders. Normally the orders are being verified right away, but if we have a doubt toward a payment, then there will be some delay for the delivery. Please check your email (don't forget the junk email folder too!!). In case your order might be delayed for a long time, we suggest you contact us by mail or our Online Support to speed up the verification. We do appreciate your favor to us.
[[Back To Top]] - Is it necessary to register to be a MyGoldMore.com member?
No, you can still checkout without signning up a member of MyGoldMore. However, being a member will save you time during checkout, and get rebate credits (near future). MyGoldMore member will have a faster delivery time as well.
[[Back To Top]] - What can I do with the MyGoldMore credits?
You can use these credits to purchase and save money!(available soon)
[[Back To Top]] - Can I give my coupon code to my friend?
Yes you can! You can give the coupon code to any of your friends, so he/she can get an discount for his/her purchase.
[[Back To Top]] - Does MyGoldMore got a contact phone number?
Ofcourse we do! Who doesn't? The reason why you can't find our phone number in the website is because we already have a 24/7 Live Support, a quick reply email support@MyGoldMore.com, and a well design order discussion feature in track your order. We feel that having the contact phone number on the website is really unnecessary, since it would cost us more money and time to answer phone calls, which means we will have to charge our customer at a higher price. At MyGoldMore.com we try to cut all the unnecessary cost, and bring you the best price you can find in the market. If you still believe you need to talk to us on phone, you can send an email to support@MyGoldMore.com request for our office phone number, one of our staff will be happy to answer your call.
[[Back To Top]] - Why your gold or item price is lower than other gold providers?
MyGoldMore is always working for offering better service and better price for our valued customers. We collect the gold or item from various methods from lots of providers. Therefore, we have the better price and would like to share with our customers. You can compare our price, including Dofus Kamas, Aion kina, Maple Story, Runescape gold, Metin2 Yang, etc. and if you find our price is higher, please tell our live support!
[[Back To Top]] - Will I get the money back if I'm not delivered or request a refund?
Absolutely sure! If you request a refund for your order or the order fails to pass our verification, we will refund you. Usually the refund will take few hours to proceed and no more than 24 hours! So it is completely secure to order from MyGoldMore. PayPal is a trustable payment method and MygoldMore is also trustable site.
[[Back To Top]] - Can I pay by credit card or prepaid card directly? Do you accept it?
Yes, we do! No matter you use either credit card or prepaid card, you can pay for your order. You just need to choose PayPal as the payment gateway to complete your order. All our card related payments are processed by PayPal system.
[[Back To Top]] - Do you have an affiliate program? I want to join it.
Yes, we have.The program we use can track clicks and sales accurately. You can find the affiliate program link at the bottom of our home page. If you did not find it, please consult our live chat or send us email.As for the affiliate regulations and details, you can find on the affiliate program homepage.
[[Back To Top]] - Can I use Western Union to pay? I did not find this payment gateway on your site.
Sure you can. Even though we don' have this payment option on the checkout page yet, you are welcomed to use it to pay. You can ask our online support to get the receipt information and pay by WU online/offline. Once we confirm the receipt and sender information, you will be delivered soon. Also we offer extra bonus as thankfulness since WU is not as quick as other payment choices and the fee is a bit high.
[[Back To Top]] - Do you have discount offer to me?
We have discount offer indeed. According to buyer's credit and order history, we can offer different rate discount for all your orders. You pay less to get what you need. As for details of the discount group, please contact our live chat or IM.
[[Back To Top]] - I want to use bank transfer to buy your service, can I?
Yeah! We accept bank transfer, especially for European countries. You can choose Moneybookers as your payment option. When you reach the payment page, you can choose bank transfer as your method to pay.After you have sent out the money, we advise you to contact our live support to inform us your payment in advance.
[[Back To Top]] - If I use bank transfer to pay, can I get my gold/service instantly?
Sorry, you cannot. Because the bank transfer payment usually takes some time to arrive, before we confirm the receipt of your payment, we cannot deliver the service to you. Once we get it, we will contact you and deliver the service to you ASAP.
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Contact US
:support@mygoldmore.com
:579562693
:mygoldmore
:mygoldmore
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