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How to recover Maple story account?

To protect your maple story account not being hacked is very important. But if you are unlucky, your Maple story account might got hacked by others. So how to recover the maple story account? Usually if you try to find Nexon's phone No. and want to give them a call, you will fail to reach it.  Because Nexon never expose their phone No. on its site. What you can do is to visit http://maplestory.nexon.net, following their directions to reset your password with your account registration information. But if that does not work you can try to submit a ticket to Nexon. However, the posibility to have the problem resolved is not so promising sicne they do not care it too much. Here are some tips to secure your Maple Stoyr account not being hacked:
1. The registration information is complete and keep it to yourself only. Never tell anybody else of the information.
2. Reset your password and pin from time to time. Don't use a simple password all the time.
3. If you ever order Maple Story power leveling or maple story mesos from those sites, when you get the account back, be aware that chaning your password and pin quickly after you confirm the order is done.
4. Updating your anti-virus software from time to time.